Career Facilitator, Victoria, British Columbia

Full Time Position: Career Facilitator
Neil Squire Society,  Victoria, BC

Neil Squire Society is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, the Neil Squire Society is presently hiring for their Working Together with Employers & Enhancing Employment (WTEEE) program, a federally funded project.

We are currently seeking a Job Developer to work full-time at our Victoria Office in our Working Together with Employers & Enhancing Employment (WTEEE) program.

Under the direction of the Director, Employment Programs, the Career Facilitator is responsible for conducting intake assessments, one-to-one employment counselling sessions and developing and action plans with program participants. A key role for the Career Facilitator is to facilitate one-to-one appointments and small group sessions, if appropriate, on employment topics pertaining to Career & Personal Development, Wellness for Work and Job Development.

Topics include but are not limited to:

  • Career Assessment tools
  • Labour market research
  • Transferable Skills Analysis
  • Disability Disclosure
  • Entrepreneurial Skills
  • Resumes & cover letter writing
  • Job search techniques
  • Networking
  • Informational Interviewing
  • Interviewing
  • Maintaining employment

Duties and Responsibilities:

  • Respond to phone calls and emails from individuals and service providers seeking information on the program.
  • Conduct intake assessments and initial needs determination with clients.
  • Conduct one-on-one employment counselling sessions using various assessment tools.
  • Develop realistic and appropriate action plans for participants, review and revise action plan as required.
  • Manage all aspects of client action plan and refer clients to other services as appropriate.
  • Keep in close contact with every client. Ensure client progress is always up to date in program database.
  • Collect required documents and assignments from clients throughout the program. Ensure client physical file content is in place for audit purposes.
  • Prepare participants for employment marketing (resumes, cover letters, interview prep, etc); provide job search assistance and marketing support
  • Identify appropriate job leads and assist clients to access the hidden job market; support transition into employment; liaise with employers in order to generate employment leads
  • Market wage subsidy and non-wage subsidy employer services
  • Negotiate and prepare wage subsidy agreements, prepare employer documents and other required documents as needed
  • Provide ongoing follow-up support to clients and employers, as needed
  • Enter program notes and job development activities into appropriate database; maintain up-to-date employer and client databases
  • Prepare detailed monthly and quarterly reporting on client progress in accordance with program procedures for submission to funders
  • Ensure all statistics, case notes, reports, consents and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures.
  • Meet and network with various service providers to promote the program to increase recruitment and develop a network of resources for supported referrals
  • Facilitate and maintain positive relationships with community partners and organizations
  • Attend local tradeshows/conferences, networking opportunities and other community events

Education, Training, Experience and Other Requirements:

  • Relevant Bachelor’s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate OR an equivalent combination of education, training and experience is asset.
  • Previous experience working in employment programs and/or working with people with disabilities and other barriers to employment is an asset.
  • Be comfortable facilitating both large and small groups on a variety of topics preparing participants for transition into the labour market
  • Must have valid BC driver’s license and use of a motor vehicle.
  • Willing to undergo a Criminal Record Check is a requirement.
  • Ability to work with clients with disabilities utilizing a results-oriented focus combined with patience.
  • Demonstrated ability to creatively solve problems and overcome challenges associated with working with multi-barriered clients.
  • Adaptive to ongoing change, flexible, creative and able to deal effectively with transition.
  • Strong administration, computer and technical skills including MS office.
  • Excellent verbal and written communication skills
  • Demonstrated ability to meet deadlines and work under pressure.
  • Must adhere to project outcomes, objectives and policies of the organization to ensure success.

Additional Information:

  • Work Schedule – Monday to Friday, 37.5 hours per week
  • Salary Range: Competitive with market
  • Posting Closing Date:  January 31, 2019

Please forward a resume and cover letter indicating Career Facilitator (Victoria, BC) to the attention of Director of Employment Programs.

Email resume or fax resume to:
Fax: 604-473-9361

Only shortlisted applicants will be contacted. Thank you to all that apply.