Full Time Positions: Case Manager

Neil Squire Society, Burnaby, British Columbia

Neil Squire Society is a Canadian national not-for-profit organization that provides employment programs, computer tutoring, online services and assistive technology solutions for persons with disabilities. Headquartered in Burnaby, British Columbia, the Neil Squire Society is presently hiring for their Working Together for Employers & Enhancing Employability (WTEEE) program, a federally funded project.

We are currently seeking a Case Manager to work full-time at our Burnaby Office in our Working Together with Employers & Enhancing Employability (WTEEE) program.  Under the direction of Manager, Employment Programs, the Case Manager is responsible for recruitment, intake process and case management of clients. The Case Manager also works collaboratively with Career Facilitators and Job Developers to support client’s employment goals and action plan.

Duties and Responsibilities:

  • Respond to phone calls and emails seeking information on the program
  • Conduct intake assessments and initial needs determination with clients
  • Conduct one-on-one employment counseling and other assessments required using various assessment tools
  • Manage all aspects of client action plan and refer client to other services as appropriate
  • Develop realistic and appropriate action plans for participants, review and revise action plan as required
  • Keep in close contact with every client.  Ensure client progress is always up to date in program database
  • Ensure regular contact maintained with Career Facilitators, Senior Job Developer and Job Developers regarding client information and progression
  • Ensure all statistics, case notes, reports, consents and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures
  • Facilitate and maintain positive relationships with community partners and organizations

Education, Training, Experience and Other Requirements:

  • Relevant Bachelor’s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate.  Or an equivalent combination of education, training and experience
  • Minimum 2 years of experience in employment counseling and case management
  • Knowledge and experience of employment counseling and disabilities is an asset
  • Experience conducting various needs assessments
  • Knowledge of various assessment tools and community resources
  • Strong computer skills using Word, Excel and Outlook
  • Ability to communicative effectively both verbally and written
  • Demonstrated ability to meet deadlines and work under pressure
  • Willing to undergo a Criminal Record Check
  • Additional language is an asset

Additional Information:

  • Work Schedule – Monday to Friday, 37.5 hours week
  • Salary range: Competitive

 Please forward a resume and cover letter indicating Case Manager to the attention of Manager, Employment Programs.  Email resume or fax resume to:


or fax – 604-473-9361

 Only shortlisted applicants will be contacted. Thank you to all that apply.