The following report summarizes the findings of a survey conducted by the Neil Squire Society.
The survey collected baseline data on the banking habits and attitudes of people with disabilities, but primarily was focused on identifying accessibility issues related to technology that Canadians with disabilities use to complete banking and payment transactions. The survey focused on collecting data from the 4 main disability groups: mobility, vision, hearing and cognitive impairments. The survey respondents were solicited through posters and newsletters so the respondents voluntarily self-selected whether they would complete the survey.

Financial Transaction Survey Report