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Cheng is a senior consultant for a cross-cultural communications consulting firm, where his role involves facilitating focus groups, consultation sessions, and online interviews. He also works on-call as an interpreter. His hearing loss was making both roles difficult.
“I received financial support for hearing aids,” Douglas explains. “[Now] I can conduct the field research which is fundamental to my job.”
Wilma works as a server at an assisted living facility for seniors. She takes orders from residents, and communicates meal adjustments to the kitchen. However, her hearing loss impacts her communication with residents, co-workers, and management.
Naida was looking for work in northern BC. However, she found that she was facing barriers — she is deaf in her left ear, and she also has hearing loss in her right ear. This makes meetings challenging, and she has trouble in noisy settings.
Bev teaches at a university. A large part of her job involves engaging students in group discussions, and listening and responding to help her students understand the themes and ideas explored in class. However, this can be difficult with hearing loss.