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“The accommodations greatly improved my ability to hear the spoken word and enhanced my performance in interviews, both in-person and online,” Susan explains. “I am sure the devices will make a difference in my work with clients.”
Carmen is currently receiving training for employment through WorkBC. She faces barriers in her search for employment.
Lorna works in healthcare administration, overseeing the day-to-day functions, patient and staff scheduling, and daily operations of a healthcare facility. She has hearing loss.
Kathy is a support worker, providing day-to-day assistance and advocacy for individuals experiencing mental illness and homelessness.
Bonita works as a registered foot and hand reflexologist, and she also creates organic soap, which she sells at retail stores and farmer’s markets. For both, her listening skills are vital, whether she is working one-on-one with a reflexology client or talking with customers in a busy market.