Lois works as an administrative assistant for a regional health authority. A large part of her job involves taking minutes for meetings and fielding many task requests. The meetings are held both in-person and virtually, and she found she was having trouble with her hearing loss in both contexts.
“My hearing has suffered and causes issues when taking minutes. Having to depend on reading a transcript, reading lips, [and] turning up the volume slows down production and to some extent [affects] accuracy,” she shares.
Through WorkBC Assistive Technology Services, she received funding for the hearing aids she needs to do her job.
“I can hear and complete minutes, requests, and conversations better and more efficiently than before,” she says.
With the information she has learned through the process, Lois has also become an advocate for access and inclusion in her workplace, in particular, ensuring that workplace presentations are accessible for people with hearing loss.
“I would definitely recommend the Assistive Technology Services program to others. It was beneficial,” she shares. “Very grateful for [WorkBC Assistive Technology Services staff] and the information and assistance [they] provided.”
“Thank you.”
WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.
Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca
Please visit www.workbc-ats.ca (new window) for more information about WorkBC Assistive Technology Services.
