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David has worked as a certified educational assistant for a school district for 20 years. His job has him in constant communication with both students and staff, and working out of an office space that’s often busy with students, it can be particularly difficult for him to hear.
Cynthia is looking for work, in particular, a customer service or teaching role, or something else she can do from home. However, she faces many barriers that make finding employment more difficult.
Theresa works as a caregiver for a young adult with a disability, helping with personal care and daily tasks. She has hearing loss, which can make her job difficult.
Jane works as a customer service associate for a home improvement retail store, assisting customers in-person, online, and over the phone. She has mild to moderate hearing loss, with lower hearing in higher tones, and with specific letter sounds.
Donovon works as a Web Services Manager, which involves managing web services, extensive typing while communicating with clients, and precise mouse work for digital updates. He describes the role as “technically demanding and sedentary,” working up to nine hours a day at a workstation. However, arthritis in his shoulders, as well as ADD, anxiety, and depression, were making it difficult for him to work full-time.